If you require additional information please contact us.
Making a BookingQ1. How can I check availability & prices and make bookings?
Online, by email form or by telephone. See our reservations page
.Q2. Do you accept group bookings?
We can accept groups of up to 100 people at competitive rates. Please contact us
with your requirements.Q3. What are your booking conditions?i.
All bookings must be guaranteed with a credit card (money is not taken prior to arrival unless agreed), bank transfer or cash paymentii.
We require at least 48 hours' notice to cancel a booking or change the start date, failing which we charge the balance due for the first nightiii.
Changes can be made to any booking prior to or on arrival (subject to point ii.
) subject to availability
Arrival & Departure
Q4. What is your Check-In time?
Our official check-in time is 2pm
; however, if you arrive earlier and the room is ready you can check-in then.
Reception is open 24 hours a day.
Q5. What is your Check-Out time?
Rooms must be vacated no later than 10.30am
on the departure day. Late check-out is usually possible until midday if requested in advance.
Q6. Do you have left luggage facilities?
You can leave your bags at reception before check-in (free of charge) or after check-out (£2 per item) up until 10pm.
Q7. What Payment Methods are Accepted
- Credit/debit card*: Visa, Mastercard, American Express, Maestro, Switch, Solo
- Cash: Pounds, Euros and US Dollars
- Bank transfer: We accept advance transfer payments to our London bank account - for information contact us* There is a £2.00 charge for all card payments made in London; for American Express we charge £4.00
General InformationQ8. How can I find your hotel?
Our hotel is easily reached from all airports and stations. For full details see our directions
Q9. What is your hotel's policy on smoking?
All rooms and public areas of the hotel are strictly NON-SMOKING Q10. Is there an internet connection?
We have a computer with internet at reception that is free for all guests. Wi-Fi internet access is also available in most rooms at very competitive prices per hour, day and week. Q11. Do you have more information on the local area and London in general?
See our comprehensive local information pages
to help you make the most of your stay in London. Our friendly and helpful reception staff will also be available for help and advice in London. More Information
If you have further questions please contact us